What You Need To Know About Our Protective Products
Online Ordering
In order for a vest to fit comfortably, there are a few simple guidelines. When standing, the lowest point of the vest should level with your belly button.
If any lower, the vest might hinder you to move freely. If any higher, your vital organs are not properly protected. Although we advise the front and back panels overlap on the sides of the body, some individuals prefer a small gap.
We will sell body armor to civilians, law enforcement officers, and military personnel in the United States who meet the following criteria:
- Are 18 years of age or older
- Are not a felon;
- Are legally allowed to possess and use the item(s) in your state (If you are a New York or Connecticut resident, you must be active law enforcement or military personnel and provide necessary credentials);
- Are purchasing this product for only lawful purposes;
- Are purchasing this product on your own behalf;
- Comply with all other terms and conditions.
To inquire about the status of an order, or for other questions related to our products, please contact us by email at [email protected] (this is preferred) or by phone at (888) 678-1758.
While we are typically available, we may be assisting another customer when you call. If we do not answer please leave a voicemail so we can get back to you. Please include your name, order number, and shipping address to expedite locating order information.
All products are eligible for an easy return or exchange as long as the return is initiated within 30 days of receipt, and the product(s) is in new, unused condition. There is no re-stocking fee for returns or exchanges. The customer is responsible for any return shipping costs associated with returning the product.
At this time, we only ship within the United States.
Product Questions
Our most common soft backpack armor panel sizes are 10”x12” or 11”x14” and these fit most backpacks and bags. If we do not currently make a specific panel for the bag you own, odds are good that one of the many shapes and sizes we do have will fit your bag very well.
To find the best fit, simply measure the spot in your bag that you would like to place a panel on, and send us an email with those measurements! We will respond within one business day with a recommendation for your best fit or options for a custom panel. Send inquiries to [email protected]
Our soft armor materials are sourced from trusted US manufacturers, such as Honeywell, and manufactured at our ISO 9000 Certified facility.
All our soft armor, hard plates, and backpack plates have a five-year warranty and each carrier has a two-year warranty. Please see our terms and conditions page for more information.